Privacy policy

Musifier AB respect the privacy rights of our users and are committed to protecting the information collected through Enzendo Broken Words and other products (together “Services”). Musifier AB has adopted this privacy policy (“Privacy Policy”) to explain how Musifier AB collects, stores, and uses the information collected in connection with Musifier AB's Services.

Musifier AB is a Swedish company. We are committed to comply with all applicable laws and regulations, including the General Data Protection Regulation (“GDPR”).

The Data Controller for our processing of personal data is Musifier AB.

Contact info

Should you have any questions relating to this Privacy Policy or our processing of personal data, please contact us via the contact page.

1. The purpose and legal ground for the processing

Musifier AB collect and process your personal data for the following purposes:

Review and respond to e-mails
Provide customer and technical support
Managing and providing Services (including advertisement serving)
Analyzing usage of the Services
Maintain, manage and improve our products and to optimize the user experience, and to further develop the Services and other Musifier AB services and products
Help diagnose technical and service issues

Musifier AB may combine non-personal data with personal data. Please note that certain features of the Services may be able to connect to your social networking sites to obtain additional information about you.

Musifier AB will only use your personal data for a specific purpose if we have a legally valid ground to do so. The legal grounds that we rely upon and examples of use based on such legal grounds are:

Performance of a contract: we rely on this legal ground when we use your personal data in order to maintain and manage your user account and deliver services to you provided in our applications
Legitimate interests: we rely on legitimate interest as legal ground when processing is necessary in order to pursue a legitimate interest, e.g. in order to prevent misuse and identify hacking. Your privacy interests are always balanced to the legitimate interests pursued. You have the right to object to our processing of personal data that is based on our legitimate interest
Legal obligation: sometimes we use your personal data to comply with our legal obligations
Your voluntary and informed consent: we will process your personal data based on your informed and freely given consent to use your personal data for analytics, diagnosing technical issues and bugs and for tailored advertisements.
Please note that you can always withdraw your consent by contacting us via the contact form.

2. Personal data that are processed

For purposes of this Privacy Policy, “personal data” means personally identifiable information that specifically identifies or can identify you as an individual.

Likely situations where you make personal data available to Musifier AB include, but are not limited to:

registration for Services, contests and special events;
accessing Services using a third party ID, such as social networking sites or gaming services;
subscribing to newsletters;
registration of a user account in our mobile app “Enzendo Broken Words”
purchasing a product or services through Musifier AB’s online stores;
using “tell a friend,” "email this page," or other similar features;
use of chat functions in our applications;
requesting technical support; and
otherwise through use of Musifier AB Services where personal data is required for use and/or participation.

The types of personal data may vary depending on the type of activity you are engaged in. The personal data Musifier AB may collect and process may include, but are not limited to;

your name,
screen/nick name,
Musifier AB Services’ or third party service ID,
e-mail address,
phone number,
photo or other image,
friend connections,
avatar image,
device properties, including, but not limited to unique device identifier or other device identifier ("UDID"),
information you provide through our chat-services in our applications,
Facebook-ID and location (only if directly identifiable to you, otherwise we treat location as non-personal data).

If you consent to allow your social networking site to make information available to Musifier AB and also provided that your social networking site permits it, Musifier AB may collect certain information from your social networking profile including but not limited to;

your name,
profile picture,
user ID,
email address,
your country, language and time zone,
the names and profile pictures of your social networking site “friends” and other information you have included in your social networking site profile.

Musifier AB may associate and/or combine as well as use information collected by Musifier AB and/or obtained through such social networking sites in accordance with this Privacy Policy.

3. Your rights

You have several rights according to the GDPR when it comes to our use of your personal data, which are described below. If you want to make use of any of your rights we ask you to contact us at support@Enzendo Broken Words.com.

The right to access and rectification

You have the right to request access to the personal data that we process and that relates to you. This includes the right to be informed whether or not personal data about you is being processed, what personal data is being processed, and the purpose of the processing.

You also have a right, upon request, to access information about any evaluation or assessment of the balancing test we are required to conduct when we process your personal data based on our legitimate interest.

You also have the right to rectify or add personal data if the personal data is inaccurate or incomplete.

Right to object

You have the right to object, on grounds relating to your particular situation, to the processing of personal data relating to you. If you lodge an objection, we will no longer process your personal data unless we can demonstrate compelling and legitimate reasons for such processing that overrides your privacy interest.

Right to erasure

You may also request that your personal data be erased if e.g. the personal data is no longer necessary for the purposes for which it was collected, if the processing is based on your consent and you withdraw your consent for a specific process and there is no other legal ground for processing your personal data, if you object to the processing of personal data where we do not have an overriding legitimate interest, the processing is unlawful, or the personal data has to be erased to enable us to comply with a legal requirement.

Please note that we may reject your request if the processing is permitted or required according to law or any other relevant legal ground.

Right to Data Portability

If you request access to personal data about you that you yourself have provided and if the personal data is being processed automatically with your consent or in accordance with a contract (or the terms) between you and Musifier AB, you may request that the data is provided in a structured, commonly-used and machine-readable format and you may also request that the personal data is transmitted to another controller, if this is technically feasible.

Right to restrict

You are entitled to request Musifier AB to restrict the processing of your personal data in certain cases, pursuant to GDPR article 18.

Right to lodge complaints

If you are concerned or dissatisfied with how we process your personal data, you are always welcome to contact us via the contact form. Once we have confirmed your identity, we will handle the request in accordance with applicable law.

Please note that even if you object to certain processing of personal data, we may still conduct the relevant processing if permitted or required to do so by law, for example to be able to fulfil legal or contractual requirements.

You always have the right to lodge a complaint with the relevant supervisory authority in particular where you live, work or where an alleged infringement of the GDPR has occurred. You can find the relevant authority in your country here:

http://ec.europa.eu/justice/article-29/structure/data-protection-authorities/index_en.htm

4. Disclosing and transfer of data

Musifier AB collects and processes personal data on a voluntary basis and it is not in the business of selling your personal data to third parties. Personal data may, however, occasionally be disclosed in accordance with applicable legislation and this Privacy Policy.

Musifier AB may hire agents and contractors (“data processors”) to collect and process personal data on Musifier AB’s behalf and in such cases such agents and contractors will be instructed to comply with our Privacy Policy and to use personal data only for the purposes for which the third party has been engaged by Musifier AB, according to applicable data processor agreements. These agents and contractors may not use your personal data for their own marketing purposes. Such data processors might be third party service providers such as credit card processors, e-mail service providers, shipping agents, data analyzers and business intelligence providers.

Musifier AB may disclose your personal data to third parties as required by law enforcement or other government officials in connection with an investigation of fraud, intellectual property infringements, or other activity that is illegal or may expose you or Musifier AB to legal liability. Musifier AB may also disclose your personal data to third parties when Musifier AB has a reason to believe that a disclosure is necessary to address potential or actual injury or interference with Musifier AB’s rights, property, operations, users or others who may be harmed or may suffer loss or damage, or Musifier AB believes that such disclosure is necessary to protect Musifier AB’s rights, combat fraud and/or comply with a judicial proceeding, court order, or legal process served on Musifier AB.

For processing of personal data in relation to Musifier AB’s use of analytics, in relation to the placement of ads in our applications as well as in relation to your use of you accounts with social medias to log in with us, se chapters 8, 9 and 10 below.

As Musifier AB delivers applications used worldwide, we will store and/or transfer your personal data to our data processors and partners in and outside of EU/EEA member states and the United States in accordance with mandatory legislation and this Privacy Policy.

5. Data retention and correctness

Musifier AB retains the data collected pursuant to this Privacy Policy for the period necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. Thereafter if the collected data is no longer needed for purposes specified in this Privacy Policy, Musifier AB deletes all aforementioned data in its possession. Musifier AB does not verify the correctness of personal data.

You are at all times entitled to require the deletion of your personal data by sending a message via the contact form. If your account is terminated, either by you or by Musifier AB, your personal data will be deleted.

Even if data is changed or deleted, Musifier AB may still retain some of the data to resolve disputes, enforce Musifier AB user agreements, and comply with technical and legal requirements and constraints related to the security, integrity and operation of Services.

6. Safeguards

Musifier AB follows generally accepted industry standards and maintains reasonable safeguards to attempt to ensure the security, integrity and privacy of the information in Musifier AB’s possession. Only those persons with a need to process your personal data in connection with the fulfillment of their tasks in accordance with the purposes of this Privacy Policy and for the purposes of performing technical maintenance, have access to your personal data in Musifier AB’s possession.

7. Ad serving technology

Some versions of our applications, such as Enzendo Broken Words Free, serve advertisements. Advertisements shown can be generic or tailored to the user (personalized).

We use ad serving technology from Google, Facebook and MoPub/Twitter.

Ads placed by Facebook

Personalized ads delivered by Facebook is based in your user terms with Facebook.

If you choose to log into our services using your Facebook ID, Facebook will place advertisements for you. Our apps do not require your log in with Facebook ID. It is optional for you to log in with Facebook ID. Musifier AB has no influence over ad placement conducted by Facebook and Musifier AB do not process your personal data in relation to ads placed by Facebook. Facebook’s processing of personal data is subject to terms entered into by you with Facebook and Facebook provide you as a Facebook user with settings for personal data and ads, on the Facebook platform. You can find more information on Facebook’s use of personal data here:

https://www.facebook.com/about/basics

and more information on their use of, and your settings with them, concerning use of personal data to tailor ads here:

https://www.facebook.com/about/basics/advertising.

Ads placed by MoPub/Twitter

Personalized ads delivered by MoPub is based on your consent.

If you consent, you will be presented with personalized ads delivered by MoPub/Twitter in some of Musifier AB’s applications. For more information visit MoPubs Privacy Policy here: https://www.mopub.com/legal/privacy/.

Section 1 will be especially relevant to you as Section 1 describes personal data that will be processed if you consent to personalized ads.

Ads placed by Google

Personalized ads delivered by Google is based on your consent.

If you consent, you will be presented with personalized ads delivered by Google in some of Musifier AB’s applications. For more information on how Google process personal data in relation to ad placement, visit Google’s site here: https://policies.google.com/technologies/partner-sites.

This page also informs you about how you can administer your ads personalization settings with Google.

Musifier AB is not liable for the acts and omissions of these third parties, except as provided by mandatory law.

8. Third party Terms and Conditions

Please note that your access to and use of the Services may be subject to certain third party terms and conditions and privacy policies, including but not limited to application stores, mobile software platforms, on-line gaming platforms, social networking services and payment providers. Musifier AB is not liable for any such third party terms and conditions and their use of your personal data. Musifier AB may in its discretion make available links through advertisements or otherwise enable you to access third party products or services. Please note that, while using such products or services, you are using products or services developed and administered by people or companies not affiliated with or controlled by Musifier AB. Musifier AB is not responsible for the actions of those people or companies, the content of their products or services, the use of information you provide to them, or any products or services they may offer. The fact that Musifier AB is linking to those products or services does not constitute our sponsorship of, or affiliation with, those people or companies. Please note that certain Services that Musifier AB may offer, such as multiplayer gaming, social networking and gaming console services, may use third party services to provide authentication for the Services with a gaming console ID, social networking ID or gaming network account. When you register to join or use the Services from a third-party gaming or social networking system, certain personally identifiable user and/or membership data may be transferred automatically to and from Musifier AB.

9. Miscellaneous

Please be aware of the open nature of certain social networking and other open features of the Services Musifier AB may make available to you. You may choose to disclose data about yourself in the course of contributing user generated content to the Services. Any Data that you disclose in any of these forums, blogs, chats or the like is public information, and there is no expectation of privacy or confidentiality. Musifier AB is not responsible for any personal data you choose to make public in any of these forums.

If you are under 15 years of age or a minor in your country of residence, please ask your legal guardian’s permission to use or access the Services. Musifier AB takes children’s privacy seriously, and encourages parents and/or guardians to play an active role in their children's online experience at all times.

In addition, in the event of a merger, acquisition, reorganization, bankruptcy, or other similar event involving all or a portion of Musifier AB, Musifier AB’s customer information may be transferred to Musifier AB’s successor or assign.

10. Enzendo Broken Words and Game Center

The game application Enzendo Broken Words uses Apple Game Center as backend. This means that Musifier AB does not store any information at all on devices that we control. Data regarding matches, leaderboards and achievements are stored on Apple Game Center.

For more of Apple Game Center, go to https://support.apple.com/en-us/HT210669.
For Apples privacy policy, go to https://www.apple.com/privacy/.

Enzendo Broken Words stores data about your gaming progress on your local device. All such data is removed when the application is uninstalled.

11. Changes to our Privacy Policy

Due to changes in relevant regulations and administrative practices as well as due to changes in our services, we may from time to time need to modify this Privacy Policy. An updated version will at all times be available here. Please review our Privacy Policy frequently.

Last update: 9 June, 2020

Privacy policy – Musifier AB